This Privacy Policy explains how GothamThreads collects, uses, protects, and manages customer information when visitors browse our website, place orders, or interact with our services.
1. Introduction
Welcome to GothamThreads (“Company,” “we,” “our,” or “us”), a brand of Umbrella Foundry. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from https://gothamthreads.com. By using this website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
A. Information You Provide
When you use our website, place an order, contact us, or subscribe to updates, we may collect: name, email address, shipping address, billing address, phone number (if provided), order details, and customer support messages.
B. Payment Information
Payments are processed securely through trusted third-party payment processors such as Stripe and PayPal. We do not store full credit card numbers or sensitive payment information on our servers.
C. Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including IP address, browser type and version, device type, operating system, pages viewed, time spent on pages, and referral sources.
D. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain shopping cart functionality, improve website performance and user experience, analyze website traffic and visitor behavior, support advertising and remarketing campaigns, and remember user preferences. You may disable cookies through your browser settings, although some website features may not function properly.
3. How We Use Your Information
We may use your information to process and fulfill orders, provide customer support, send order confirmations and shipping updates, improve our website and services, prevent fraud and unauthorized activity, comply with legal obligations, run advertising and marketing campaigns, and measure website traffic and performance.
4. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third-party providers only as necessary to operate our business, including payment processors (such as Stripe and PayPal), shipping carriers, print and fulfillment providers (such as Printful), website analytics providers (such as Google Analytics), advertising and marketing platforms (such as Meta and Google Ads), and spam and fraud prevention services. These providers receive only the information necessary to perform their services.
5. Comments and User Content
Standard blog/page comments are disabled on this website. Product reviews are moderated and, where applicable, indicate whether the reviewer is a verified purchaser.
6. Embedded Content From Other Websites
Pages on this website may include embedded content such as videos, images, articles, or social media posts. Embedded content from third-party websites behaves the same as if you visited those websites directly. These websites may collect data, use cookies, and monitor your interaction with their content.
7. Data Security
We use reasonable security measures to help protect your information, including SSL encryption (HTTPS), secure payment processing, limited access to customer information, and security monitoring and fraud prevention measures. However, no method of electronic transmission or storage is completely secure.
8. Data Retention
We retain personal information only as long as necessary to fulfill orders, provide customer support, meet legal and tax obligations, resolve disputes, and enforce our policies.
9. Your Rights
Depending on your location, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of your personal information, and opt out of marketing communications. To submit a request, contact us at support@gothamthreads.com.
10. Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date.
13. Contact Information
GothamThreads, a brand of Umbrella Foundry
Website: https://gothamthreads.com
Email: support@gothamthreads.com