Have a question about an order, a design, sizing, or anything else? We’re happy to help.
Email Support
The fastest way to reach us is by email: support@gothamthreads.com. We typically respond within one to two business days.
For order issues, please include your order number and, if relevant, photos of the item — this helps us resolve things faster. See our Returns & Refunds policy for what to include if your order arrived damaged or incorrect.
Before You Write
Many common questions are already answered in our FAQ, Shipping Policy, and Returns & Refunds policy — worth a quick look before you write in, in case it saves you a step.
Who You’re Writing To
GothamThreads, a brand of Umbrella Foundry.